General, Marketing with Mansfield

Get Your ‘Gram On!

Instagram can be a tool to build brand awareness in O&P.   
Instagram is (STILL) an underutilized marketing tool in orthotics and prosthetics. There, I said it. This morning, I logged in and searched “#prosthetics.” What came up? All kinds of cool – prosthetic makeup photos and animal prostheses. Unless there are a lot of zombie prosthetists, most photos with the hashtag “prosthetics,” are posted by people who create goiters or elf ears.

#prosthetics

Uses
Why is Instagram so great? Or a better question, why is Instagram so popular? The top reasons are that it is fast, free, easy and visual. Let’s take a look.

Fast: It takes about 10 seconds to snap a photo and upload it to Instagram.
Free: That is self-explanatory.
Easy: See “Fast.” Also, anyone can do it. It is not overly complicated. It. Is. Simple. It does not require the effort of Facebook. It does not even require you to have a smart phone. If you want an Instagram account but do not have a smart phone or tablet, you can create an account on your desktop or laptop where you can view, follow or like photos without using a phone.
Visual: It is all about the pictures – and short videos, too. But mostly about pictures.

What’s your plan? You’re going to want to create a lot of content beforehand so that you make your ‘gramming even easier.

“Say cheese!”

Instagram Post Types You Should Know

Single-image posts: self-explanatory, right?

Carousel posts: Multiple images (up to 10). Viewers can scroll from left to right to view each photo in the post.

Video posts: Appear in your profile grid and are shared in your feed. They must be less than 60 seconds long.

Video carousels: An easy way to get past the 60 second video time limit. If you have three minutes of video content you can break it into three one minute videos, then post a video carousel to showcase all three videos. Viewers scroll through the videos just like with carousel photos.

Boomerang: A short, looping video created in the Boomerang app. Boomerangs are created by taking a burst of photos and using them to create a video that loops in the main feed.

Ready, Set, Get Gramming!

If you’re on instagram, let me know so I can follow you!

General, Marketing with Mansfield

“Back in the Day” as a Marketing Tactic

Orthotics and Prosthetics, as a field, is MADE for pictures. So get your smartphones or your old-timey digital cameras and, after everyone you intend on photographing, has signed their release forms, start snapping (or clicking) away!

While you are taking new pictures have someone else head to the basement or the attic or your archives and have them dig up all the old pictures they can find. It does not matter how long you have been in business – you have “old” pictures. What to do with all the pictures??

Find your platform

First, figure out which platforms you want to use. Facebook, of course, because you know how to use it and it is so easy to put pictures into albums. Kids, pets and high tech are album categories you should absolutely be using. Everyone loves kids, pets and cool gadgets. If you do not believe me, go take a look at Facebook. What about staff? Patient-of-the-month? Birthday celebrations? Awareness days? Put your thinking cap on!

What about Instagram? It’s huge. If you’ve got pictures it is where you need to be. Thousands and thousands of pictures are being shared every second. Instagram photos can also be shared on Twitter and Facebook. You can kill a lot of marketing birds with the Instagram stone.

Throw it back

Second, get nostalgic. Everyone loved “Throwback Thursday.” They still do even though the actual term “Throwback Thursday” might not be as cool anymore. Here is where those old photos are useful. Who doesn’t like seeing guys in short shorts and knee high socks or girls with the sky high 80’s hair? Throwback is fun. I know O&P patient care facilities and vendors that are second, third or even fourth generation. If you are a first generation facility it doesn’t matter. Start a “this time last year” album. Uh, you were a baby once, right? You’ve got baby pictures. Use them. Remember everything doesn’t have to be work-related. Just throw back to the past. School pictures. Prom pictures. College. O&P school. Start throwing!

At CEC, we love using throwback pictures as part of our clinical course presentations. What a great way to really introduce yourself to your audience – and get them to know, like and trust you – when they see you are brave enough to share your baby pictures with them! (Cute baby, right?)

Before and after

Third, use before and after photos. Orthotics and Prosthetics is all about changing people’s lives and bodies. Before and after pictures are easy pictures to take and the results are obvious to see. Patient in a wheelchair  – patient with a running leg – patient running. You can also show a patient with severe plagiocephaly – patient with a plagiocephaly helmet – patient with a gorgeously shaped head.  Another option? Patient with Charcot ankle collapse, unbraced, and same patient with orthoses. I do not have to tell you what makes for a great before and after photo. YOU do it every day!

Share and share alike

Fourth, do not be stingy. You do not need to create new content for every single platform that you want to use. Use the pictures for both. More importantly, make sure your followers can share your content and that your customers can share their content with you. If you have got an Instagram-addicted mother who just loves taking pictures of her baby with the Spiderman cranial remolding helmet on, it would be a shame not to let her share her photos. Many hands do make light work so do not feel like you have to do it all by yourself. Friends, family, patients, coworkers can all help lighten that marketing load. The entire concept of social media marketing is that it is SOCIAL and it revolves around SHARING so do not make it harder than it has to be!